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pharos_rls_b_support [2016/01/28 19:42] Trevor Cooper [Requesting Support or reporting an issue] |
pharos_rls_b_support [2016/02/09 21:21] (current) Jack Morgan |
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While lab resources are managed at the POD level by owners, prioritization and resource contentions issues may be referred to the TSC if needed. | While lab resources are managed at the POD level by owners, prioritization and resource contentions issues may be referred to the TSC if needed. | ||
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+ | ====Communication==== | ||
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+ | For communication with Pharos community and lab support we use __//IRC channel//__ **#opnfv-pharos** | ||
====Requesting Support or reporting an issue==== | ====Requesting Support or reporting an issue==== | ||
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e) POD Issue (Report an issue with a POD for the lab owner to troubleshoot) | e) POD Issue (Report an issue with a POD for the lab owner to troubleshoot) | ||
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- | 5. Assign to appropriate lab owner (See here https://wiki.opnfv.org/pharos?&#community_test_labs for current lab owner). If you are not sure it will be assigned to Pharos PTL by default ... who will re-assign appropriate ownership. | + | 5. **Assign** to appropriate lab owner (See here https://wiki.opnfv.org/pharos?&#community_test_labs for current lab owner). If you are not sure it will be assigned to Pharos PTL by default (they will re-assign appropriate ownership but this may delay your request) |
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+ | 6. Be sure to specify which **Lab and POD** you are working with. | ||
- | 6. Be sure to specify which lab/POD | + | Note: Please provide your gpg key when requesting VPN access so your user name and password can be sent securely. |