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pharos_rls_b_support [2016/01/28 19:44]
Trevor Cooper [Requesting Support or reporting an issue]
pharos_rls_b_support [2016/02/09 21:21] (current)
Jack Morgan
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 While lab resources are managed at the POD level by owners, prioritization and resource contentions issues may be referred to the TSC if needed. While lab resources are managed at the POD level by owners, prioritization and resource contentions issues may be referred to the TSC if needed.
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 +====Communication====
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 +For communication with Pharos community and lab support we use __//IRC channel//__ **#​opnfv-pharos**
  
 ====Requesting Support or reporting an issue==== ====Requesting Support or reporting an issue====
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     e) POD Issue (Report an issue with a POD for the lab owner to troubleshoot)     e) POD Issue (Report an issue with a POD for the lab owner to troubleshoot)
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-5. Assign to appropriate lab owner (See  here https://​wiki.opnfv.org/​pharos?&#​community_test_labs for current lab owner). If you are not sure it will be assigned to Pharos PTL by default (they will re-assign appropriate ownership but this may delay your request)+5. **Assign** to appropriate lab owner (See  here https://​wiki.opnfv.org/​pharos?&#​community_test_labs for current lab owner). If you are not sure it will be assigned to Pharos PTL by default (they will re-assign appropriate ownership but this may delay your request) 
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 +6. Be sure to specify which **Lab and POD** you are working with.
  
-6. Be sure to specify which Lab and POD you are working with.+Note: Please provide your gpg key when requesting VPN access so your user name and password can be sent securely.
pharos_rls_b_support.1454010246.txt.gz · Last modified: 2016/01/28 19:44 by Trevor Cooper